Operations & Automation Partner

AI, Automation & Virtual Assistant Support for Property Management Teams

We help property management and vacation rental companies reduce manual admin work, improve follow-up, and streamline operations with smart workflows and trained support.

Zapier n8n HubSpot Hostaway Propertyware PandaDoc Google Sheets Azure GCP Custom APIs

The operational challenges that slow your team down

Growing property management teams hit the same operational walls. Manual work piles up, systems don't talk to each other, and your team spends more time managing processes than managing properties.

Missed Owner Leads

Prospective owner inquiries fall through the cracks because there's no consistent follow-up process in place.

Manual Follow-Ups

Your team is manually sending the same emails and messages repeatedly instead of focusing on higher-value work.

Disconnected Systems

Your PMS, CRM, spreadsheets, and communication tools don't sync, creating duplicate work and data gaps.

📋

Slow Maintenance Reporting

Maintenance updates are buried in emails and texts. Owners are left waiting. Your team is left chasing updates.

🔄

Repetitive Admin Work

Tasks like lease renewals, document collection, and status updates eat hours that should go toward growth.

👥

Overloaded Internal Teams

Your best people are buried in operational tasks that don't require their expertise or judgment.

📊

Messy CRM Pipelines

Deals, leads, and owner relationships are scattered, untagged, or sitting in the wrong stage with no next step.

📄

Time-Consuming Document Workflows

Leases, owner agreements, and recurring documents require too many manual steps to prepare, send, and track.

Services built for property management operations

We combine automation, workflow design, and trained operational support so your team can scale without adding unnecessary complexity.

01

Automation & AI Systems

We build workflows that reduce repetitive work, improve visibility, and keep your team moving. From lead follow-up sequences to maintenance notifications, we connect your systems and remove the manual steps in between — including custom API development and cloud-based solutions on Azure and GCP.

  • Zapier & n8n
  • Custom APIs
  • Azure & GCP
  • Trigger-based workflows
02

CRM & Pipeline Optimization

We clean up and organize your sales, leasing, owner, and maintenance pipelines so your team always knows what needs attention and nothing gets missed.

  • HubSpot
  • Pipeline setup
  • Lead workflows
03

Virtual Assistant Support

We provide trained support for manual tasks that still need human judgment and follow-through — owner communications, inbox management, data entry, document tracking, and recurring operational tasks.

  • Admin operations
  • Owner communications
  • Process execution
04

Reporting & Operations Dashboards

We create reports and summaries that help managers understand what needs attention — maintenance status, owner performance, leasing activity, and team workload — without digging through multiple systems.

  • Google Sheets
  • Automated reports
  • Operations summaries
05

Document & Communication Workflows

We streamline recurring documents, follow-ups, email and SMS sequences, and internal handoffs so your team spends less time on paperwork and more time on properties.

  • PandaDoc
  • Email/SMS sequences
  • Internal handoffs

A straightforward path from scattered workflows to smooth operations

1

Review your current workflows

We start with a structured review of how your team handles leads, maintenance, owner communications, documents, and internal handoffs — identifying where time is being lost.

2

Identify what to automate and what to delegate

Not everything should be automated. We help you decide what belongs in a workflow, what still needs a human, and what the right tools and processes are for your specific operation.

3

Build the systems and train the support process

We build and configure the automations, set up your CRM pipelines and reporting, and establish the support processes your VA team will run alongside the systems.

4

Provide ongoing automation and VA operations support

We monitor, maintain, and improve your workflows over time — handling updates, catching issues, and adding new automations as your operation grows.

Transparent pricing, built around your operation

Every property management operation is different, so pricing depends on workflow complexity, systems involved, workload, and support hours required. Below are typical starting points.

Workflow Audit
Starting at $750

Includes workflow review, systems assessment, and a practical automation and delegation roadmap.

  • Current workflow documentation
  • Systems & tools assessment
  • Automation opportunity map
  • Written recommendations report
Get Started
Automation Implementation
Starting at $3,500

Includes automation builds, CRM improvements, reporting workflows, and system integrations.

  • Custom workflow builds
  • CRM pipeline setup & cleanup
  • System integrations
  • Reporting & dashboard setup
Get Started
Monthly Automation Support
Starting at $1,250/month

Includes monitoring, fixes, workflow improvements, reporting checks, and light ongoing system support.

  • Automation monitoring
  • Bug fixes & updates
  • Workflow improvements
  • Monthly reporting checks
Get Started
Custom Operations Support
Custom Quote

For larger teams, multi-system workflows, dedicated VA coverage, or advanced API projects that require a tailored engagement.

  • Dedicated VA team coverage
  • Multi-system workflow design
  • Advanced API & AI projects
  • Custom SLAs & reporting
Request a Quote

Pricing depends on workload, number of systems, workflow complexity, and support hours required. Book a free workflow review and we'll recommend the simplest setup for your team.

We're built for property management, not general automation

We're not a generic VA agency or a software vendor. We're an operations partner that understands how property management businesses actually run.

  • We understand property management operations

    We know the workflows, the tools, and the operational challenges specific to property management and vacation rental businesses.

  • We combine systems, automation, and human support

    Most agencies only offer one. We build the automation and provide the trained support to run it — so nothing falls through the cracks.

  • We help teams scale without unnecessary complexity

    We focus on the simplest system that solves your problem — not the most impressive one that creates new problems.

  • We support both long-term and short-term rental operations

    Whether you manage traditional rentals, vacation properties, or a mix of both, we build workflows that fit how your business actually operates.

  • We focus on practical workflows, not overcomplicated software

    Every recommendation is practical and grounded in what your team can realistically manage and maintain.

"We help property management companies automate what should be automated and delegate what still needs human attention."

— Property Systems Lab
5+
Core platforms integrated
LTR & STR
Operations experience

Let's look at your operations together — no commitment required

A 30-minute call where we review your current workflows, identify where time is being lost, and tell you exactly what we'd recommend. You leave with a clear picture of what to fix first.

  • 30 minutes — focused and structured, no fluff
  • We map your workflows — leads, maintenance, owner comms, documents
  • You get a clear action plan — what to automate, what to delegate, what to fix first
  • No pressure, no pitch — if we're not the right fit, we'll tell you